doug:

Rands, as usual, right on the money. I think #1 is more based on fear-anger than rage-anger, but #6 is the most important so far.

rands:

(Contradictions forthcoming)

1. We believe we have it all figured out and when data arrives that reminds us that we do not, we get angry.

2. During this angry period, we are jerks.

3. We are never wrong.

4. There is likely no conversation you can have with us which is going to make us feel better.  We need to move from boiling over to simmer to gone.

5. Gone will show up when you’re not looking.

6. You need to understand the basic reason we’re pissed, but even if you get us to talk, we’re not telling you the basic reason.